PRODUCT SUPPORT

Let's get your style conversion moving.

Use these checks to narrow down common conversion, sign-in, and payment questions.

01

Conversion warning

Open the conversion results and note the dataset, warning text, source type, and converter version. Test the generated SLD on a non-production GeoServer layer first.

02

Trial or licence check

The app must reach the licensing service when it starts. Check your internet connection, system clock, and whether you are using the same computer where the licence was activated.

03

Google sign-in

Complete sign-in in the browser window opened by the app, then return to the desktop converter. The verified account is linked to one device.

04

Payment pending

Finish the ToyyibPay checkout, then use the app's payment check action. Keep the bill code and payment reference if activation is delayed.

CONTACT THE OPERATOR

Support contact

For faster help, include your operating system, converter version, relevant dataset name, and a screenshot of the message. Do not send passwords, private keys, or project files containing confidential data.